FAQ

Find answers about Morfuns electric bikes, OEM and ODM services, product support and partnership.

FAQ

Find answers about Morfuns electric bikes, OEM and ODM services, product support and partnership.

What is the difference between Morfuns OEM and ODM services?

Morfuns OEM services cover frame manufacturing, painting and bicycle assembly. ODM services also support product design, engineering, prototypes and testing. Explore our OEM manufacturing services and ODM development services to find the right starting point for your project.

The current Morfuns city folding collection includes EOLE PRO, EOLE XM, EOLE S, RAYO, PLUMA MAG, PLUMA 8S, PLUMA ULTRA, PLUMA 3S and PLUMA ECO. Visit the folding electric bike collection to compare models, then contact us to confirm the configuration available for your project.

Tell us your target market, intended riding use, preferred model or design, estimated quantity and configuration goals. Include any branding needs and your planned project schedule. Send these details through our contact page so we can discuss the scope with you.

Start with the rider’s route, carrying and storage needs, wheel size, frame material, battery access and local service needs. Review the exact version you intend to order and confirm its specifications and applicable market requirements with our team. Our folding e-bike commuting guide explains the main considerations.

Open a model from the product collection to review its published specifications. For the current specification sheet or documents for a particular version, contact Morfuns and include the model name and target market. Confirm the final configuration before placing an order.

Use the contact page to describe the issue and provide the model, purchase details and any useful photos. The warranty center provides general support information. Ask the team to confirm the terms and process that apply to your product and market.